tebaknomor Terms of Use

When you open an account on tebaknomor, you enter into an agreement with us. This page sets out the core terms that govern your use of our platform—account creation, deposits and withdrawals, bonus conditions, dispute resolution, and the jurisdictional limits of our service. We keep these terms straightforward so you understand what we require and what you can expect from us.

Our tebaknomor platform operates under jurisdiction-restricted access. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. If you are unsure whether our services are legal in your area, check with local authorities before creating an account.

This guide covers account eligibility, how we handle your funds, what happens if a dispute arises, and how we protect your data. Read through each section to understand your rights and obligations on tebaknomor.

Account Eligibility and Verification on tebaknomor

To create an account on tebaknomor, you must be at least 18 years old and a resident of a jurisdiction where our services are available. We require a valid government-issued ID (KTP, passport, or driver's licence) and proof of your payment method (bank account or e-wallet screenshot). This verification process—known as Know Your Customer (KYC)—is a legal requirement in Indonesia and most jurisdictions where we operate.

We verify your identity within 4–6 hours of submission. During high-traffic periods (Idul Fitri, Idul Adha, or major tournament weeks), verification may take up to 12 hours. Once verified, your account unlocks deposit access. If verification is denied, we will contact you with the reason and ask you to resubmit. Common rejection causes include illegible documents, name mismatches, or expired IDs. You can appeal a denial by responding to the support email with additional context or a clearer document photo.

We at tebaknomor do not accept duplicate accounts. If you create multiple accounts using the same identity documents or payment method, we will close all but one and may forfeit any balance in the closed accounts. This policy prevents fraud and money laundering. If you believe you have accidentally created a duplicate, contact support immediately to consolidate your accounts.

Deposits and Withdrawals

We at tebaknomor accept deposits via six payment methods: DANA, e-wallet, mobile banking, local payment, online payment, and direct bank transfer (e-wallet, mobile banking, local payment, online payment). Deposits as low as our welcome offer are accepted; there is no maximum limit. Funds arrive instantly on most e-wallets and within subject to verification on bank transfers during business hours. We do not charge deposit fees.

Withdrawals follow the same payment channels. You request a payout, specify the amount and destination method, and our fraud-review team processes your request within subject to verification to 2 hours. If your request passes review, funds release to your account per the settlement time for that method (instant for e-wallet, next-business-day for bank transfer). We do not charge withdrawal fees. If a withdrawal is delayed beyond the stated review window, contact support immediately—this is rare and typically indicates a technical issue we will resolve within 24 hours.

Your account balance is held in a segregated trust account separate from tebaknomor's operating funds. This means your money is protected even if tebaknomor faces financial difficulties. We do not lend your balance to third parties or use it for our own operations.

Our tebaknomor Bonus and Dispute Policy

Bonuses on tebaknomor are optional and subject to terms. If you accept a bonus offer, you agree to the playthrough requirement (the number of times you must wager the bonus amount before you can withdraw it). Bonuses are non-transferable and expire if unused within the stated period (typically 30 days). We reserve the right to cancel a bonus if we detect abuse—for example, placing bets on both sides of a market to guarantee a win, or using multiple accounts to claim the same bonus twice.

If a dispute arises between you and tebaknomor—for example, a bet that did not settle as expected, a withdrawal that was delayed, or a bonus that was cancelled—we will investigate and respond within 7 business days. Most disputes are resolved through this process. If you remain unsatisfied, you can escalate to a third-party arbiter (details available from support). This arbitration is binding; both you and tebaknomor agree to accept the arbiter's decision.

Data Protection and Account Security

You are responsible for keeping your login credentials confidential. If you suspect your account has been compromised, change your password immediately and contact support. We will review your account activity and help you regain control. Two-factor authentication (2FA) is available and recommended; when enabled, you receive a one-time code via SMS each time you log in from a new device.

Our tebaknomor platform is available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions can access our services. If you are unsure about the legal status of online gaming in your jurisdiction, check with local authorities. We do not offer our services in jurisdictions where online wagering is prohibited.

By using tebaknomor, you agree to these terms. We may update them from time to time; we will notify you of material changes via email. Continued use of the platform after an update constitutes acceptance of the new terms. If you have questions about these terms or our policies, contact our support team through the in-app chat or email.