tebaknomorPrivacy Policy

This page describes what we collect when you use tebaknomor and how we keep that data protected. We at tebaknomor take your privacy seriously. Your personal information—email, phone number, identity documents, payment details—is encrypted, stored securely, and used only for account management, verification, and legal compliance. We do not sell your data to third parties or use it for marketing without your consent.

Our tebaknomor platform operates across Indonesia's supported jurisdictions. When you sign up in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is subject to Indonesian data-protection law and our own privacy commitments. This policy explains what information we collect, how we use it, who has access to it, and what rights you have over your data.

If you have questions about how we handle your information, contact our support team through the in-app chat or email. We respond within one business day.

What Data We Collect on tebaknomor

We collect different types of information depending on how you use tebaknomor. When you sign up, we ask for your email address, phone number, date of birth, and full legal name. This is required for account creation and identity verification. We also collect a photo of your government-issued ID (KTP, passport, or driver's licence) and a screenshot of your payment method (bank account or e-wallet) to verify your identity before your first withdrawal.

When you deposit or withdraw funds, we record the amount, payment method, timestamp, and destination account. This information is used to process your transaction, detect fraud, and comply with anti-money-laundering regulations. We do not store your full bank account number or credit card number; instead, we tokenize this information and keep it in encrypted vaults separate from your login credentials.

When you use tebaknomor's live-dealer tables, sportsbook, or slot games, we log your bets, outcomes, and account balance. This data is used to settle bets, calculate your account balance, and detect suspicious activity (e.g., rapid bets on both sides of a market). We also collect technical information: your device type, operating system, IP address, and browser type. This helps us troubleshoot technical issues and prevent fraud.

How We Use Your Data

We use your data for five main purposes. First, to operate tebaknomor—process your bets, settle outcomes, manage your account balance, and handle deposits and withdrawals. Second, to verify your identity and prevent fraud. Third, to comply with legal obligations (anti-money-laundering, tax reporting, law-enforcement requests). Fourth, to improve our platform—we analyse aggregate data (not individual user data) to identify technical issues and improve performance. Fifth, to communicate with you about your account (verification status, withdrawal confirmation, support responses).

We do not use your data for marketing or advertising without your explicit consent. We do not sell your data to third parties. We do not share your betting history or account balance with anyone outside tebaknomor except where required by law (e.g., law-enforcement requests with a valid warrant).

Our tebaknomor Data Protection Practices

We at tebaknomor protect your data using industry-standard encryption and secure infrastructure. All connections to our platform use TLS 1.3 encryption; data in transit is encrypted end-to-end. Data at rest (stored on our servers) is encrypted using AES-256. Your password is hashed using bcrypt; we do not store your password in retrievable form. If our database were compromised, attackers would see hashed passwords, not usable credentials.

Our servers are hosted in secure data centres with redundant backups and failover systems. We perform regular security audits and penetration testing to identify and fix vulnerabilities. Our team monitors for suspicious activity 24/7—unusual login locations, rapid withdrawal requests, or account access patterns that deviate from your normal behaviour trigger alerts and manual review.

We retain your data for as long as your account is active, plus 7 years after closure (to comply with tax and anti-money-laundering regulations). After 7 years, we delete your personal information except where we are legally required to retain it. You can request early deletion of your data by contacting support; we will delete non-essential information (betting history, device logs) within 30 days, but we must retain identity documents and payment records for the full 7-year period to comply with law.

Third-Party Processors and Cookies

All third-party processors are bound by data-protection agreements; they are not permitted to use your data for their own purposes. We audit these processors annually to ensure they meet our security standards.

Our tebaknomor platform uses cookies to maintain your login session and remember your preferences (language, theme). These are session cookies; they expire when you log out. We do not use tracking cookies or third-party analytics that follow you across the internet. You can disable cookies in your browser settings, but this may prevent tebaknomor from functioning properly.

Our services are available only where local law permits. Your data is subject to Indonesian data-protection law and the laws of your jurisdiction. If you have a data-protection complaint, you can contact the Indonesian Personal Data Protection Authority (GDPR equivalent) or your local data-protection regulator. We will cooperate with any official investigation.